Returns & Exchanges
At Bookazine, we want you to be completely satisfied with your fashion finds, which is why we offer a seamless 30-day return policy for all unworn and tagged items. If your purchase doesn't fit your style or size perfectly, our dedicated team is here to assist with a quick exchange or a full refund.
Return Process
- 1.Initiate Your Request
Log into your Bookazine account and navigate to your order history to select the items you wish to return and receive a unique return authorization number.
- 2.Package Your Items
Place the original, unworn garments with all designer tags attached into the original shipping box or a secure mailing bag to ensure they remain protected.
- 3.Attach the Shipping Label
Print the prepaid return shipping label provided in your confirmation email and securely affix it to the outside of your package, covering any previous barcodes.
- 4.Drop Off and Track
Hand your package to the designated courier service and keep your tracking receipt; once we receive and inspect the items, your refund will be processed within 5-7 business days.